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The ADT Command panel: Automation and control all-in-one

Better control means smarter security.

  • Control your smart home and security equipment from one hub
  • Go hands-free with voice control
  • Function from day one with professional installation and integration
call 1-818-538-4010

Meet the ADT Command system

Simple integration of your home automation and security equipment means a safer and smarter home. The ADT Command panel lets you set schedules for your smart lights and thermostat, arm your sensors, and view your camera output in HD quality.

ADT Command

Features and functionality

Touchscreen Keypad

The intuitive wireless touchscreen puts your home’s security right at your fingertips.

HD Video

Crystal-clear video output from your security cameras keeps you apprised of all that’s going on at and around your home.

Smart Home Automation

Set schedules for lights and temperature and use unique geo-fencing technology to trigger smart devices.

Voice Control

Your control panel integrates seamlessly with voice control platforms.

Remote Control

Control your equipment using ADT Command or the ADT Control app to ensure safety whether at home or away.

Advanced Encryption

Protect your privacy with the latest two-way encryption technology.*

*Two-way encryption not compatible with non-SIX™ technologies.

Navigating the ADT Command interface
Make complex home automation and home security tasks simpler with the ADT Command interactive touchscreen.
-To arm your system when leaving your home tap Arm Away and enter your user code.
- To arm your system when at home tap Arm Stay and enter your user code.
- To arm your system at bedtime tap Arm Stay then tap Night Stay.
- To disarm your system tap Disarm and enter your user code.
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Customizing your ADT Command panel
Once your installer has set up your ADT Command panel and gotten your security system up and running, it’s easy to add equipment or customize your system.
- To bypass a sensor tap the Zones icon on the home screen, tap the labeled zone you wish to bypass, and enter your user code.
- To add a new user visit www.adt.com/control-login and click Users on the left menu. Click Add User and follow the instructions to add Panel and Lock Access and create a user code.
- To add a new camera log into the control portal and select Video from the left menu. Select Settings to find the appropriate camera and then follow onscreen instructions.
- To arm a custom area tap the Arm Custom item and select the zones you want to be bypassed, tap the Arm Custom button at the bottom right of the screen, and enter your user code.
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ADT Command troubleshooting
It’s important to test your system and reboot occasionally to ensure proper function.
- To run a communications test disarm your system from the Command panel, then tap the right arrow to access the second menu. Tap Tools, enter the master code, tap the Advanced icon, then tap Comm. Test.
- To reboot the system disarm your system from the Command panel, tap the right arrow to access the second menu, then tap Tools. Enter the master code, tap the Advanced icon, then tap System Reboot.
If a test or reboot fails, call 1-800-ADT-ASAP for assistance.
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ADT Command vs. the competition
The ADT Command panel is just one of many pieces of equipment and technology that separates ADT Authorized Provider SafeStreets from its competitors
- SafeStreets still offers wired security systems, while many competitors do not.
- SafeStreets wearable panic and medical alert buttons are unique offerings
- Full install and setup means no DIY worries
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FAQ

About ADT Command

ADT Command is the control panel that operates your ADT-monitored security system within your home. A touchscreen control panel that operates wirelessly and can be mounted on the wall or used handheld like a tablet, the ADT Command panel is the hub that keeps control of your home at your fingertips.

While ADT Command is the control panel for your system, ADT Control is the platform and app that controls the system itself. The ADT Command panel works on the ADT Control platform.

If you are a legacy customer with a previous control panel or other equipment that needs to be updated, call 1-818-538-4010 to upgrade.

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General: ADT Theft Protection Guarantee: Customer may receive reimbursement of up to five hundred dollars ($500) of Customer’s homeowner’s insurance deductible (if any) if, and only if, ALL requirements for Theft Protection Guarantee are met to ADT’s reasonable satisfaction. Customer must request reimbursement within 60 days of property loss. Request must be mailed to ADT and include: Theft Protection Guarantee certificate signed by Customer, a letter from Customer requesting reimbursement, a copy of the police report, and a copy of the accepted insurance claim. ADT reserves the right to reject any application for reimbursement that does not comply with all of the requirements. Money-back service guarantee only applies after ADT has made attempts to resolve a system-related issue and has not been able to resolve that issue within the first 6 months of your contract. Equipment must be fully removed before a refund will be processed. Conditions preventing normal system operation cannot be caused by the customer. If you move from your home more than two years after becoming an ADT customer, ADT will provide you with our special Mover’s Package. This package includes a FREE ADT® security system for your new home PLUS an additional 25% discount on upgrades! (A value of up to $749!)* Call 866.452.RELO to schedule your installation. Satisfactory credit history required. Certain restrictions may apply. Offer valid for new ADT Authorized Provider customers only and not on purchases from ADT LLC. Other rate plans available. Cannot be combined with any other offer. The $27.99 Offer does not include Quality Service Plan (QSP). Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided.

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Photos are for illustrative purposes only and may not reflect the exact product/service actually provided. *$99.00 Customer Installation Charge. 36-Month Monitoring Agreement required at $27.99 per month ($1,007.64). 24-Month Monitoring Agreement required at $27.99 per month ($671.76) for California. Form of payment must be by credit card or electronic charge to your checking or savings account. Offer applies to homeowners only. Local permit fees may be required. Satisfactory credit history required. Certain restrictions may apply. Offer valid for new ADT Authorized Dealer customers only and not on purchases from ADT LLC. Other rate plans available. Cannot be combined with any other offer. The $27.99 Offer does not include Quality Service Plan (QSP). Quality Service Plan (QSP) is ADT’s Extended Limited Warranty **ADT 6-Month Money Back Guarantee: Money back service guarantee only applies after ADT has made attempts to resolve a system related issue and has not been able to resolve that issue within the first 6 months of your contract. Equipment must be fully removed before a refund will be processed. Conditions preventing normal system operation cannot be caused by the customer. †All plans include standard, manually-operated fire panic button on system panel, which must be depressed to alert ADT of smoke or fire. For automatic notification to ADT of smoke, fire or carbon monoxide, a smoke communicator and/or carbon monoxide communicator must be purchased separately. Not available in all states. ††Gift card provided by SafeStreets. Visa gift cards issued by MetaBank™, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Neither MetaBank nor Visa is a sponsor, endorser or participant in this promotion. 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Some restrictions apply. ‡‡ADT Theft Protection Guarantee: The Customer presenting ADT with this ORIGINAL CERTIFICATE will be eligible to receive a reimbursement of up to five hundred dollars ($500) of Customer’s homeowner’s insurance deductible (if any) if, and only if, ALL of the following requirements are met to ADT’s reasonable satisfaction: (i) the property loss was the result of a burglary that took place while the security system installed at Customer’s protected premises was in good working order and was “on,” and while all of Customer’s doors and windows were locked; and (ii) the intruder entered the residence through a door, window or other area equipped with an ADT detection device, and such detection device was not “bypassed”; and (iii) Customer is not in any way in default under the ADT Residential Systems Customer’s Order; and (iv) Customer files a written claim with their homeowner’s insurance company, and such claim is not rejected or otherwise contested by the insurer; and (v) Customer reports the burglary loss to the appropriate police department and obtains a written police report; and (vi) Customer provides ADT with copies of the insurance claim report, the police report within sixty (60) days of the property loss and proof of settlement by insurance carrier; and (vii) Customer certifies in writing to ADT (by signing this ORIGINAL CERTIFICATE and presenting it to ADT within sixty [60] days of the property loss) that all of the foregoing requirements have been satisfied. 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